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Refund Policy (No Refund, Exchange Only)

*All products are sold “as is”. You assume the responsibility for your purchase, and no refunds will be issued. You may contact us within 15 days from the purchase date if you wish to exchange your purchase for a product of equal or lesser value.

*Items purchased directly from SJ Custom Jewelers online shop are eligible for Exchange Only within 15 days from the date of purchase. Proof of purchase and original packaging are required for eligibility. Returned items must be in new condition with no signs of use and be mailed within 15 days from the date of purchase. Customers are responsible for the cost of shipping for exchanges.